Online User Experience / CRO Manager - Yorkshire

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  • Location: Yorkshire
  • Salary: £38,000 - £48,000 + Car, Pension, Bonus, PHI, etc
  • Ref No: 0603TF
  • Date: 02/05/2014

This is an excellent opportunity to own and manage the online customer journey for a new to market but hugely successful online business. With the backing of a market leader the business has seen significant investment and fantastic results and this role is the latest addition to a team of highly skilled and top calibre individuals. You will be responsible for maximising conversion through the site - increasing the relevancy of site visitors, enhancing and improving content on the site and continually reviewing and tracking the customer journey to make it as efficient as possible. You will need specific experience in user experience and conversion rate optimisation and able to utilise site data to measure and improve the online journey. You'll be given the freedom to developing strategy and make a significant impact through the role whilst you manage a small team and maintain a hands-on approach.

The Role:
* Own the customer journey and digital change agenda to improve usability through the website.
* Maximise customer acquisition through an optimised site journey.
* Own multi-variate testing to constantly improve and develop the website.
* Review and optimise content to ensure the site is delivering for customers and providing all necessary information in an appropriate format to reduce drop out rates.
* Work in close liaison with all others in the digital team across Social, Search, Affiliates and offline marketing.

The Person:
* Improved website performance for consumer focused website with visitor numbers in excess of 10,000 per month.
* Experience with online analytics and testing programs.
* Confident managing agency relationships and internal developers to implement changes.
* Understanding of developing content to improve user experience.
* Previous budget management and team management experience and confident reporting to senior level stakeholders.

This Ecommerce User Experience Manager job is commutable of Leeds, Bradford, Harrogate and Huddersfield.

MET Marketing is acting as an employment agency in relation to this Online Conversion Optimisation Manager job.

TESTIMONIALS

  • "blows me away with how invested she is with each and every one of her contacts; from the moment we first spoke I knew she was really listening and had understood what motivates me and where I was looking to go with my career, even though at that stage I wasn't too sure myself."

    Senior Sales Executive Retail Agency
  • "a great record with me so far, having found me both my last two roles. He is a skilled professional with an in-depth knowledge of the marketing sector and a keen understanding of what is required to perfectly match both the role and the individual. Here's to a long career working together!"

    Director Communications Consultancy
  • The mentor I've been paired with is a perfect match. She supported me to achieve the goals I set out at the start, and also challenged me to push forward for further self-development. I've recommended the mentoring programme to others.

    Senior Marketing Manager Mentee
  • Senior Sales Executive Retail Agency
  • Director Communications Consultancy
  • Senior Marketing Manager Mentee
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