eCRM Manager - Yorkshire
This high profile consumer brand are recruiting for an e-CRM Manager to lead a team in the delivery of regular communications through email, SMS and push messages to the customer base of millions. You will work closely with data teams for segmentation, planning teams for scheduling and marketing and product teams for content and creative. In this management position you will take ownership for the delivery of thousands of messages going out every day and will lead your team to produce campaigns which generate ROI and increase engagement and spend from customers.
·Manage team performance and take ultimate responsibility for all outgoing customer marketing messages through email and SMS.
·Develop sophisticated test and learn strategies and utilise latest technology to constantly enhance and optimise activity.
·Monitor and report on KPI's constantly striving for improvements.
·Represent communications agenda and drive value of CRM and communications through the business.
·Experiencd and confident team manager with proven leadership capabilities.
·Expert in delivering high volume b2c email communications.
·Proven ability to test and optimise email / SMS marketing
·Analytically strong able to derive meaning from data and utilise to improve eCRM campaigns.
This e-CRM Manager job is commutable from Leeds, Harrogate, Bradford and York.
MET Marketing is acting as an employment agency in relation to this Customer Marketing Manager job.
"extremely helpful in finding my new role, he took the time to understand what I was looking for and how best to go about it. He was happy to offer genuinely helpful advice and went out of his way to help wherever he could. I wouldn't hesitate to recommend"CRM Manager Retail
"MET gave a very quick turn around on an important position for us"Technology Director Travel
"friendly and professional... provided great service and support. He communicated at all times in a timely and appropriate manner, giving useful feedback and critique. His experience is an asset to MET and his approachable persona makes working with him a pleasure"CRM Manager Financial Services
CRM Manager Retail
Technology Director Travel
CRM Manager Financial Services