E-commerce Operations Manager - Yorkshire

OUR LATEST JOBS
SEO Manager £40,000 - £50,000
Yorkshire
Marketing Manager £40,000 - £50,000
Yorkshire
Marketing Manager £35,000 - £42,000
Yorkshire
Digital Marketing Lead £30,000 - £34,000
Yorkshire
  • Location: Yorkshire
  • Salary: £50,000 - £60,000 + Benefits
  • Ref No: 0111MZ
  • Date: 14/11/2012

Here at MET we are now recruiting an exciting new role for this leading consumer, multi-channel retailer. Due to significant investment online they are now looking to expand and further develop their E-commerce team. This new appointment of an E-commerce Operations Manager will report into the Head of E-commerce. Within the role you will focus on being the customer champion and managing the online conversion along with being the commercial interface with the technical teams project making site improvement recommendations. To be considered for this role you must have excellent project management skills, have worked in a multi-channel environment, can take a commercial brief and translate technically and vice versa. Strong analytical and evaluation skills are a must.


The Role:
* Working alongside marketing and e-commerce to deliver projects
* Championing the customer and identifying improvements to enhance the customer experience
* Focus on the customer journey to improve conversion rates
* Taking the customer through the sales process and identifying and solving issues
* Improving the customer service cascade - improving the 'post basket' service.
* Delivering and managing required IT projects

The Person:

* Strong technical project management skills
* Has worked in an e-commerce business in a commercial role delivering bottom line growth
* Very strong understanding of the customer and improving their experience and increasing conversion
* Exceptional quality and customer service experience in a multi-channel environment


This E-commerce Operations Manager job is commutable from Sheffield, Doncaster, Barnsley and Leeds. For this e-commerce vacancy MET Marketing are acting as the recruitment agent.

TESTIMONIALS

  • "done a superb job at finding the right candidates that I needed across both PR and Content roles. She listens well to the brief and only sends through relevant CVs which have the experience I am looking for. I would fully recommend and will be using again in the future"

    SEO Director Agency
  • "before long I had a job at a great company... took a real interest in what I told her I was after and the job I'm in meets that criteria. If you're looking for someone to get you the job you want, you should definitely get in touch"

    Designer Sports
  • "If you are a Media, Technology, Marketing or Creative business wanting to hire the very best talent at mid, senior and Executive levels then from my experience MET Marketing is the place to go"

    Head of Ecommerce Multichannel Retailer
  • SEO Director Agency
  • Designer Sports
  • Head of Ecommerce Multichannel Retailer
BACK
TO TOP

Applcation form

Required fields*

Application ref: 0111MZ

Upload your file
ATTACH

We prefer CV's in Microsoft Word format (.doc or .docx) but can support Open Document Format (.odt), Rich Text format (.rtf), Adobe Acrobat (.pdf) and plain text (.txt)

First name
Surname
Telephone Number
Email

* I consent to the use and storage of my personal information inline with the Privacy Policy

If you're experiencing any problems contact us at hello@metmarketing.co.uk

Refer A Friend

Required fields*
Friends name
Friends email
friends telephone
Your name
Your email address

* I consent to the use and storage of my personal information inline with the Privacy Policy

Referrals are subject to the Referrals Terms & Conditions, which can be found on the Refer A Friend page
If you're experiencing any problems contact us at hello@metmarketing.co.uk

REGISTER FOR JOB ALERTS
© 2012 - 2024 MET Partners Ltd - All rights reserved

Blog Alerts

Required fields*

If you want to keep up to date with what the guys here at MET are up to, sign up for our blog updates.

Email

* I consent to the use and storage of my personal information inline with the Privacy Policy

If you're experiencing any problems contact us at hello@metmarketing.co.uk

Submit Your CV

Required fields*
Upload your File
ATTACH

We prefer CV's in Microsoft Word format (.doc or .docx) but can support Open Document Format (.odt), Rich Text format (.rtf), Adobe Acrobat (.pdf) and plain text (.txt)

First name
Surname
Email

* I consent to the use and storage of my personal information inline with the Privacy Policy

If you're experiencing any problems please contact us at hello@metmarketing.co.uk

SUBMIT A VACANCY

Required fields*
Upload your Description
ATTACH

We prefer CV's in Microsoft Word format (.doc or .docx) but can support Open Document Format (.odt), Rich Text format (.rtf), Adobe Acrobat (.pdf) and plain text (.txt)

Company Name
First name
Surname
Telephone
Email address
information

* I consent to the use and storage of my personal information inline with the Privacy Policy

If you're experiencing any problems contact us at hello@metmarketing.co.uk

Register for Job Alerts

Required fields*
If you're experiencing any problems contact us at hello@metmarketing.co.uk