E-commerce Operations Manager - Yorkshire

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  • Location: Yorkshire
  • Salary: £50,000 - £60,000
  • Ref No: 0111ES
  • Date: 18/09/2012

E-commerce Operations Manager, South Yorkshire, £50-60k. Our Client is a leading consumer, multi-channel brand and due to significant investment online is looking to expand and develop their e-commerce team. This new appointment of an E-commerce Operations Manager will report into the Head of E-commerce. This role will focus on being the customer champion and managing online conversion. To be considered for this role you must have excellent project management skills, have worked in a multi-channel environment, can take a commercial brief and translate technically and vice versa. Strong analytical and evaluation skills are a must The Role: * Working alongside marketing and e-commerce to deliver projects * Being the customer champion and identifying improvements * Process management and development * Taking the customer through the sales process and identifying issues * Improving the customer service cascade * Delivering and managing required IT projects The Person: * Strong technical project management skills * Has worked in an e-commerce business * Very strong understanding of the customer * Exceptional quality and customer service experience This E-commerce Operations Manager job is commutable from Sheffield, Doncaster, Barnsley and Leeds. For this e-commerce vacancy MET Marketing are acting as the recruitment agent.

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    Talent Acquisition Specialist Retail
  • Digital Marketing Manager Gaming
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