E-commerce Operations Manager - Yorkshire

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  • Location: Yorkshire
  • Salary: £50,000 - £60,000
  • Ref No: 0111ES
  • Date: 18/09/2012

E-commerce Operations Manager, South Yorkshire, £50-60k. Our Client is a leading consumer, multi-channel brand and due to significant investment online is looking to expand and develop their e-commerce team. This new appointment of an E-commerce Operations Manager will report into the Head of E-commerce. This role will focus on being the customer champion and managing online conversion. To be considered for this role you must have excellent project management skills, have worked in a multi-channel environment, can take a commercial brief and translate technically and vice versa. Strong analytical and evaluation skills are a must The Role: * Working alongside marketing and e-commerce to deliver projects * Being the customer champion and identifying improvements * Process management and development * Taking the customer through the sales process and identifying issues * Improving the customer service cascade * Delivering and managing required IT projects The Person: * Strong technical project management skills * Has worked in an e-commerce business * Very strong understanding of the customer * Exceptional quality and customer service experience This E-commerce Operations Manager job is commutable from Sheffield, Doncaster, Barnsley and Leeds. For this e-commerce vacancy MET Marketing are acting as the recruitment agent.

TESTIMONIALS

  • "great to work with, reliable and unlike so many of the other recruitment consultants I have had to deal with in the past... put 100% into finding us the correct person and liaised with me non stop around my hectic diary which made life so much easier. I would recommend over and over again"

    Director Regional Membership Body
  • "MET Marketing has recently placed a Marketing Manager with us and I have no hesitation in recommending. This is the first time I have dealt with MET and from day 1 the communication has been fantastic. He was given a brief and ran with it in which he sent some great and relevant candidates... never pushy and managed our company brand and candidate experience really well"

    Talent Acquisition Specialist Retail
  • "blows me away with how invested she is with each and every one of her contacts; from the moment we first spoke I knew she was really listening and had understood what motivates me and where I was looking to go with my career, even though at that stage I wasn't too sure myself."

    Senior Sales Executive Retail Agency
  • Director Regional Membership Body
  • Talent Acquisition Specialist Retail
  • Senior Sales Executive Retail Agency
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