Customer Insight Manager - Yorkshire

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  • Location: Yorkshire
  • Salary: £35,000 - £40,000 + benefits
  • Ref No: 0559TF
  • Date: 09/04/2014

As one of the leading businesses in their market, our client has invested heavily in marketing over the last 6 months and is now seeking a Customer Insight Manager on an initial 6 month contract with a view to being extended. You will be responsible for managing research and insight across the business covering areas such as customer satisfaction and competitor analysis. You will need to be strong analytically and commercially and a confident team manager used to liaising with senior stakeholders internally and externally. You will transform data, information and research into actionable insight that can be relayed across the business in numerous areas.

The Role
* Engage key stakeholders across the business on how to approach and utilise analysis and customer data to improve their strategic approach.
* Work closely with Product Development to inform decision making process.
* Manage research programmes such as customer satisfaction and ad-hoc surveys.
* Present findings from insights and analysis to the business.
* Manage Customer Insight team

The Person
* Commercially focused insight manager with experience transforming data to form insight.
* Previously managed team and confident presenting to and liaising with senior management.
* Customer focused approach to all activity understanding who the customer is, what they want and who a potential customer could be.
* Strong analytically with significant experience using Excel to extract and manipulate data.
* Available for immediate start and on a 6 month contract basis.


This Customer Insight job is commutable of Harrogate, York, Bradford and Leeds.

MET Marketing are acting as the recruitment agency in relation to this position.

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