CRM Manager - Yorkshire

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  • Location: Yorkshire
  • Salary: £50,000 - £55,000 + pension, bonus, phi
  • Ref No: TF2206
  • Date: 17/08/2018
One of the industries fastest growing businesses is looking to recruit an exceptional CRM Manager . In this leadership role you will plan customer marketing campaign activity across multiple channels scheduling in with wider communications to enhance customer experience. You'll understand segmentation, retention and analysis to effectively manage a customer lifecycle with a drive to satisfy customer needs, whilst simultaneously enhancing the propensity of delivering business revenue. This is a great role for a CRM, Loyalty and Retention expert with team management experience and will be sure to progress your career and experience. The Role: ·Plan and oversee the delivery of CRM strategies across multiple products. ·Lead and manage a small team in the planning and design of CRM activity. ·Manage CRM budget and report on campaign performance to senior management team. ·Design and deliver trigger communications through a customer journey and constantly review, test and improve content to enhance customer experience. ·Ensure all systems, infrastructure and software captures correct information and is fit for purpose. The Person: ·Experience in planning and owning multi-channel CRM activity including offline campaigns. ·Strong management and leadership skills with a proven strength in developing others. ·Customer focused approach to marketing and decision making. ·Worked in a consumer focused business with large volumes of data being segmented effectively. This CRM Manager job is centrally based and commutable from Harrogate, York, Huddersfield and Leeds locations. MET Marketing is acting as an employment agency in relation to this CRM job. Your application and interest in this vacancy will be treated with the strictest confidence at all times. On receipt of your application you will receive an email which links to our privacy policy. Your details may be kept on record so we can contact you about this or other relevant opportunities in future. Your details will not be passed to third parties without your consent. You can request for them to be removed from our database at any point.
Tom Fordham CONNECT WITH ME

Hi I'm Tom Fordham, get in touch to discuss this role today:

Tom worked in in-house recruitment before moving consultancy side and has never looked back. Working his way through the ranks, Tom has become an essential name on the lips of marketing job seekers and managers in Leeds and across the North. Having over 15 years experience in a range of markets, Tom has a particular specialism in Financial Services, Leisure and Gaming. Outside of the office he can be found entertaining his young family and if he's able to escape maybe on the local golf course (when we say on, it’s more to the side).

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