Client Services Manager/Director - Yorkshire

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  • Location: Yorkshire
  • Salary: £55,000 - £85,000
  • Ref No: GH2500
  • Date: 06/06/2019

We are delighted to be working with a growing, full service, Yorkshire based legal firm who have a new opportunity to join them as a Client Services Director and lead the marketing and business development team in their efforts to grow the firms client base. This role will be client facing and will also responsible for managing the relationships with existing clients and identifying any options to further increase revenue with them. You will also be working very closely with the Managing Partner and leadership team to contribute towards the firms 3 year strategy and business plan.

The Role:
·Build and maintain relationships with clients and key individuals/contacts
·Support the leadership team in designing and implementing the firms business strategy
·Line manage the Marketing Manager and work closely to design the Marketing, Communications & Business Development strategy.
·Conduct client reviews to ensure they are happy with current services.
·Liaise with internal teams on a regular basis to ensure clients' requirements are met to high standards.
·Support stakeholders with a client development and retention strategy for their area of business
·Support the Managing Partner to ensure that client objectives are achieved
·Monitor the firms performance against service level agreements
·Monitor and show ROI on marketing & business development activities.

The Person:
·Strong commercial acumen
·Excellent stakeholder management experience.
·Previous experience in a client services or business development role. Ideally within the professional services sector.
·Marketing experience is preferred

This Client Services Director job is commutable from Leeds, Harrogate, York, Doncaster, Hull, Wakefield and other areas around Yorkshire.

MET Marketing is acting as an employment agency in relation to this Client Services Director job.

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Gary Holmes CONNECT WITH ME

Hi I'm Gary Holmes, get in touch to discuss this role today:

Having worked in recruitment since graduation Gary has covered a range of industries including Finance, HR and Medical recruitment. With his degree being in Business and Marketing though it was only right that Gary ultimately ended up recruiting in the Marketing industry. With all his recruitment experience alongside his Marketing passion Gary's been a natural and works closely with a range of clients across the Professional Services, IT and Finance markets.

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