Ecommerce User Experience Manager - North West

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  • Location: North West
  • Salary: £30,000 - £35,000
  • Ref No: 0129TF
  • Date: 19/10/2012

This is a unique opportunity with a business that truly values their customers and is recruiting this specialist Online User Experience Manager job which reflects this position. This role you will identify and initiate changes to the customer journey that will improve the user experience and increase conversion. You will need to have a strong background in using site analytics to generate insight and guide strategy. This is not a technical development role but experience working closely with IT and development teams is essential.

The Role:
* Use site analytics to understand opportunities and threats in the customer journey.
* Identify initiatives and improvements that will increase site conversion.
* Work in conjunction with the IT team to scope and prioritise developments.
* Monitor, measure and analyse changes in the user experience.
* Ensure best practice is rolled out across all websites.

The Person:
* Managed user experience projects for b2c retail ecommerce websites.
* Confident creating and developing business cases for web development projects.
* Significant experience using Google Analytics and/or SiteCatalyst.
* Ability to turn analysis and reports into insights and drive change based on this information.

This UX Manager job is commutable of Manchester, Stockport and Bolton locations.


MET Marketing are acting as a recruitment agency in relation to this Ecommerce job.

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  • "an absolute pleasure to work with and successfully placed me in a great role which I am very happy with. Furthermore, every interview that was arranged for me was spot on, carefully considered, well managed and very appropriate. I wouldn't hesitate using her or MET Marketing again"

    Digital Account Manager Agency
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    Account Manager Retail
  • "friendly and professional... provided great service and support. He communicated at all times in a timely and appropriate manner, giving useful feedback and critique. His experience is an asset to MET and his approachable persona makes working with him a pleasure"

    CRM Manager Financial Services
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