Customer Service Executive - East Midlands

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  • Location: East Midlands
  • Salary: £15,000 - £18,000
  • Ref No: ES0489
  • Date: 06/07/2015

A well known retail business based in the East Midlands is looking to recruit a Customer Service Executive. This role will focus on delivering excellent customer service within their e-commerce division.

The Role:
- Support the business in the needs and demands of their customers
- Be the first point of contact for customers
- Promote the business brand
- Resolve where possible or escalate issues on behalf of customers
- Feedback on complaints and procedures
- Respond to enquiries across social media

The Person:
- Excellent customer service experience
- Confident
- Ability to maintain a professional approach at all times

This Customer Service Executive job is commutable from Newark, Nottingham, Sheffield, Retford, lincoln

MET Marketing is acting as an employment agency in relation to this Customer Service job.

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