Customer Service Executive - East Midlands

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  • Location: East Midlands
  • Salary: £15,000 - £18,000
  • Ref No: ES0489
  • Date: 06/07/2015

A well known retail business based in the East Midlands is looking to recruit a Customer Service Executive. This role will focus on delivering excellent customer service within their e-commerce division.

The Role:
- Support the business in the needs and demands of their customers
- Be the first point of contact for customers
- Promote the business brand
- Resolve where possible or escalate issues on behalf of customers
- Feedback on complaints and procedures
- Respond to enquiries across social media

The Person:
- Excellent customer service experience
- Confident
- Ability to maintain a professional approach at all times

This Customer Service Executive job is commutable from Newark, Nottingham, Sheffield, Retford, lincoln

MET Marketing is acting as an employment agency in relation to this Customer Service job.

TESTIMONIALS

  • "exceptional at helping me secure my desired role as a Marketing Executive after I was made redundant... went above and beyond to ensure I was fully prepared for all my interviews and presentations... an approachable but professional service that was second to none. I would highly recommend"

    Marketing Executive Leisure
  • "took the time to understand my career to date and expertly matched my skills to the requirements resulting in a fantastic career move for me...honest and friendly and kept me up to date with all the progress as soon as information became available. I would highly recommend"

    PPC & Analytics Executive Digital Agency
  • "highly professional, knowledgeable and kind recruitment consultant... helped me every step of the way in finding a new role within marketing... always contacted me to inform me exactly what was going on with any application"

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  • Marketing Executive Leisure
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