Customer Service Executive - East Midlands

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  • Location: East Midlands
  • Salary: £15,000 - £18,000
  • Ref No: ES0489
  • Date: 06/07/2015

A well known retail business based in the East Midlands is looking to recruit a Customer Service Executive. This role will focus on delivering excellent customer service within their e-commerce division.

The Role:
- Support the business in the needs and demands of their customers
- Be the first point of contact for customers
- Promote the business brand
- Resolve where possible or escalate issues on behalf of customers
- Feedback on complaints and procedures
- Respond to enquiries across social media

The Person:
- Excellent customer service experience
- Confident
- Ability to maintain a professional approach at all times

This Customer Service Executive job is commutable from Newark, Nottingham, Sheffield, Retford, lincoln

MET Marketing is acting as an employment agency in relation to this Customer Service job.

TESTIMONIALS

  • "great to work with, reliable and unlike so many of the other recruitment consultants I have had to deal with in the past... put 100% into finding us the correct person and liaised with me non stop around my hectic diary which made life so much easier. I would recommend over and over again"

    Director Regional Membership Body
  • "when I have been in the market for a new job role, he has been the one to find me the right job opportunity, with the right company. His advice, preparation and overall communication has always been exceptional. He comes highly recommended"

    Account Manager Agency
  • "exceptional at helping me secure my desired role as a Marketing Executive after I was made redundant... went above and beyond to ensure I was fully prepared for all my interviews and presentations... an approachable but professional service that was second to none. I would highly recommend"

    Marketing Executive Leisure
  • Director Regional Membership Body
  • Account Manager Agency
  • Marketing Executive Leisure
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